Legal Information

Welcome to Offset Surf ("we", "our", "us"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from https://www.offsetsurf.com ("Website").

1. Information We Collect

Personal Data: We collect your name, email address, and payment information when you make a purchase on our Website.

Non-Personal Data: We collect non-personal data through web cookies to enhance your user experience.

2. Detailed Data Collection Methods

We collect information through:

• Direct interactions when you create an account or make a purchase
• Automated technologies including cookies, web beacons, and tracking pixels
• Third-party services such as payment processors and analytics providers

3. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at tim@offsetsurf.com.

4. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Typically, we retain customer data for up to 7 years after the last interaction.

5. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption for all data transmissions
• Secure password hashing
• Regular security assessments
• Limited staff access to personal data
• Employee training on data protection

6. Regional Compliance

Our privacy practices comply with various regional regulations:

• GDPR (EU): We provide data portability, right to erasure, and other rights required by GDPR
• CCPA (California): California residents have specific rights regarding their personal information
• PIPEDA (Canada): We follow principles of accountability and consent

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of any significant changes via email.

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at tim@offsetsurf.com.

Thank you for trusting Offset Surf with your information.